Belfast Business Awards -  

Belfast Business Awards: Categories

 

Categories

  • Customer Service Excellence, Hospitality Sector

    Sponsored by:
    Belfast Chamber

    This award is open to all hospitality businesses that are committed to offering the highest levels of customer care to each and every customer and who can demonstrate excellence in their customer service. CRITERIA: Entrants must be in the hospitality sector which can include, pubs, bars, hotels, restaurants, coffee shops.


    Enter Award

    To enter the Customer Service Excellence, Hospitality Sector category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Customer Service Excellence, Independent Retailer

    Sponsored by:
    Power NI

    This category is specifically for those independently owned retail stores. Not a franchise and there will be less than three stores in Belfast. CRITERIA: Entrants must be able to provide information on how they go the extra mile for their customers and how they deliver excellent customer service which ensures return visits and repeat business.


    Enter Award

    To enter the Customer Service Excellence, Independent Retailer category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Customer Service Excellence, Professional Business Services

    Sponsored by:
    Specsavers

    This category is open to all businesses that provide a professional business service in Belfast. This could be, banking, legal, accountancy, HR, recruitment, PR, communications, training providers, strategic advice etc. CRITERIA: Entrants must be able to explain what their professional business service is and demonstrate their commitment to customer service excellence within their particular service provided.


    Enter Award

    To enter the Customer Service Excellence, Professional Business Services category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best New Business

    Sponsored by:
    Belfast Chamber

    Open to all businesses that have been founded or are new to Belfast since 1st November 2017. CRITERIA: Entrants will be asked to explain their business and to demonstrate how they have translated a great idea into a viable and successful business venture. They will also be asked to explain their plans for the future.


    Enter Award

    To enter the Best New Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Social Enterprise Of The Year

    Sponsored by:
    East Belfast Mission

    This award will recognise Belfast’s most dynamic and inspiring successful social enterprise. If your organisation strives for business excellence, contributes to society by bringing about economic, technological, social or environmental changes, then this category is for you. CRITERIA: Entrants must be able to clearly demonstrate how their social enterprise makes a positive impact on a community or the environment in which they operate.


    Enter Award

    To enter the Social Enterprise Of The Year category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Family Business

    Sponsored by:
    Willis Insurance

    This category is open to all family owned and run businesses in Belfast. CRITERIA: Your business must be managed by family members and you must be able to demonstrate the involvement of at least two generations of family members who are currently working in the business.


    Enter Award

    To enter the Best Family Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Business Growth

    Sponsored by:
    Grant Thornton

    Open to all businesses which, since 1st December 2017, can demonstrate growth in a challenging business environment. This may be new markets, products or services. CRITERIA: Entrants must be able to explain how the growth of the business has impacted on it, be that with new staff, increased turnover or other. You will need to provide facts and figures as part of the answers to the online questions.


    Enter Award

    To enter the Business Growth category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Company to Work For

    Sponsored by:
    Belfast Works Project

    This award seeks to find those businesses which provide an excellent, supportive, inclusive, secure and nurturing environment for their employees. CRITERIA: Entrants will be asked to explain their HR policies and the benefits, support structure and other incentives that they provide for their key asset, their employees.


    Enter Award

    To enter the Best Company to Work For category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Marketing Initiative

    Sponsored by:
    Downtown Radio, Cool FM, Downtown Country

    Open to all businesses who have delivered a unique marketing initiative which successfully promotes their businesses and impacts on turnover, growth and footfall. CRITERIA: Entrants must be able to explain the marketing concept, actions taken and provide examples of its results.


    Enter Award

    To enter the Best Marketing Initiative category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Business Premises

    Sponsored by:
    Linen Quarter BID

    This award will seek to reward a business premise design that is fit for purpose, exhibits all-round design and layout excellence and suits the needs and requirements of both staff and customers. CRITERIA: Entrants will need to explain the ethos behind the design and functionality of the premises, interpret the innovation of design, use of materials and colours. Shortlisted finalists will be visited by appointment to look at further aspects of the premises.


    Enter Award

    To enter the Best Business Premises category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Young Business Person of the Year (U30)

    Sponsored by:
    Victoria Square

    Open to Belfast’s young entrepreneurs (30 years or under at 28th February 2020) who will have achieved commercial success in building their business or, who hold a strategic and influential position within an existing company. CRITERIA: Entrants must be able to demonstrate their business prowess and give examples of their successes to date and future plans.


    Enter Award

    To enter the Young Business Person of the Year (U30) category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Employee of the Year

    Sponsored by:
    CastleCourt

    Open to an individual within a business who is not the boss. Someone who plays an integral part and contributes to the success of the business; that valued employee who you can’t do without. CRITERIA: This must be an individual and they will not be the business owner. Entrants need to explain who this person is and succinctly communicate their contribution to business. Short-listed finalists will be interviewed by a panel of experts who will want to meet the individual face-to face.


    Enter Award

    To enter the Employee of the Year category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Business Person of the Year

    Sponsored by:
    Value Cabs

    Open to an individual within a Belfast business. The person will have played a significant role in the development and success of the business. They may also be influential or involved in the wider community or with civic duties. They may or may not be the owner of a business. CRITERIA: Entrants should be able to demonstrate how they have made a contribution to the wider business community. The winner will demonstrate energy, ambition, skill and vision.


    Enter Award

    To enter the Business Person of the Year category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Creative Business

    Sponsored by:
    Destination CQ

    A creative business in Belfast might be a design house, radio / television, production etc. or you might be an artist, make-up, props for the film industry, fashion designer, music studio or something else entirely! CRITERIA: Your business must be able to demonstrate how it is ‘Creative’ and explain the impact and benefits to its clients and customers.


    Enter Award

    To enter the Best Creative Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Eatery/Coffee Shop

    Sponsored by:
    Belfast Chamber

    Entrants will be asked to select if they are entering (i) Eatery or (ii) Coffee Shop and can only enter one option. CRITERIA: Entrants must be able to demonstrate how they support local producers, provide excellent and consistent customer service, provide innovative offerings in the food and beverage market and display excellent levels of house-keeping. Short-listed finalists will undergo thorough mystery visits over a number of weeks.


    Enter Award

    To enter the Best Eatery/Coffee Shop category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • You must state clearly if you are entering as BEST EATERY or BEST COFFEE SHOP.

    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Digital Business

    Sponsored by:
    Exterion Media

    This is a business that exists purely in the digital marketplace, either as an online business or the provision and support of online and digital services to other businesses. CRITERIA: The business must be able to explain its position within the digital market and provide a clear description of it services and how this translates to a successful and sustainable business in Belfast.


    Enter Award

    To enter the Best Digital Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Hotel

    Sponsored by:
    CBRE

    Our capital city now boasts a wonderful selection of hotels to suit all tastes and budgets. Welcoming the local shopper, business person, corporate client or international tourist, we have some of the best hotels in Ireland along with first-class customer service. If you are one of these hotels then this is your opportunity to tell us about your establishment, your excellent team and your Belfast uniqueness. CRITERIA: You must be a Belfast based hotel providing an overnight accommodation service with a minimum food offering of breakfast and a bar facility. Short-listed finalists will be extensively mystery-shopped and this will include an overnight stay.


    Enter Award

    To enter the Best Hotel category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Age-Friendly Business

    Sponsored by:
    Age-Friendly Belfast

    People don’t stop shopping and spending as they get older. Becoming more age-friendly isn’t just good for older people, it’s good for your business. It has been found that over 65s spend £1 of every £5 spent in the UK. It is crucial to future business success that you reach new customers, including this important older market.

    Belfast is one of 1000 cities signed up to the World Health Organisation Global Network of Age-friendly Cities and Communities and the Age-friendly Belfast Charter outlines straightforward principles and actions that business can take.

    We are thrilled to sponsor the age-friendly business award as part of the 2020 Belfast Business Awards. This award will highlight businesses that go the extra mile to make their products and services age-friendly for older customers and people living with dementia.

    CRITERIA Entrants must be able to demonstrate how they provide a welcoming environment and good customer care for older people and those living with dementia


    Enter Award

    To enter the Best Age-Friendly Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Technology Based Business

    Sponsored by:
    Belfast City Council

    This category will identify those technology-based businesses located in Belfast who show innovation and entrepreneurship. We want to hear from engineers, researchers, developers and those working in the knowledge-economy. CRITERIA: Your business must be based around technology and you should be able to provide succinct answers to entry questions and demonstrate the impact your technology business has had to date on your team and clients.


    Enter Award

    To enter the Best Technology Based Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Disability Initiative By An Employer

    Sponsored by:
    Equality Commission for Northern Ireland

    A new category for 2020 and one that will highlight an inclusive business in Belfast who has put in place, an initiative or particular project that has helped to recruit, retain or support disabled employees in the workplace.


    Enter Award

    To enter the Best Disability Initiative By An Employer category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Best Green Business

    Sponsored by:
    Queen's University Belfast

    Has your business embraced all things ‘green’ and made changes that directly impact on the environment, your business, staff and customers? CRITERIA: We want to find out about those businesses who are leading the way with their environmental procedures and decisions. Are you taking a stand on sustainability?, then we want to hear from you.


    Enter Award

    To enter the Best Green Business category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
    • Maximum of 450 words.
    • Maximum of 450 words.
    • Maximum of 450 words.
  • Lifetime Achievement Award

    Sponsored by:
    Bank of Ireland

    This prestigious award is in recognition of the outstanding contribution of an individual to the Belfast business community and will be announced on the night. Nominations should be made via a letter of recommendation to the executive committee of Belfast Chamber of Trade and Commerce.


    Enter Award

    To enter the Lifetime Achievement Award category, please answer the following questions.

    • The maximum word count to answer each question is 450 words.
    • Each category has three questions which must be answered.
    • Please answer, clearly, succinctly and with punctuation and paragraphs when applicable.
Key Dates for 2020
Online entry opens:

Tuesday 14th January 2020

Closing date for all entries:

Midnight on Monday 6th April 2020

Judging commences:

Tuesday 7th April 2020

Shortlist announced:

Monday 20th April 2020

Finalist interviews:

Monday 27th April 2020 through to Tuesday 5th May 2020

Gala night details for 2020
Gala Awards Night:

Friday 22nd May 2020

Venue:

Crowne Plaza, Belfast

Hosts:

Pete Snodden and Sarah Travers

Cost:

£100 + VAT per head (Members) £120 + VAT (Non-members)

Dress Code:

Black Tie / Formal

Sponsors